Renaissance on Turtle Creek in Dallas, Texas is a three-tower condominium development built for luxury, and the centerpiece of the development is a richly appointed pool deck. But when a renovation of the deck to repair a leaky pool began, they had no way of knowing exactly how much work would be involved—a simple mistake resulted in a disastrous structural collapse.
HPM was called in to manage the mayhem and salvage the restoration project. Over the course of ten months, HPM was able to hire a new team, reassure the owner, redesign the project plan and get the project back on track — saving the owner money and sparing them from stress in the process.
RENOVATING A POOL AND RESTORING CONFIDENCE
One misstep was enough to take the Renaissance on Turtle Creek from a simple pool renovation to a complete disaster. During the renovation process, stone pavers and several piles of dirt were moved to the top of the adjacent five-story parking deck. When a heavy rain turned the dirt into mud, the deck collapsed, crushing more than 200 cars and leaving a pile of rubble. Brought in to oversee the complete restoration, HPM had much more than a pool to repair. HPM’s team coordinated with the insurance company, the owner’s attorney and the contractor restoring the garage while salvaging the project of renovating the pool, too. Then, when the owner determined that the contractor needed replacing, HPM hired a new one and worked closely with that firm, the architect and the owner to review the budget and schedule and devise a day-by-day plan for completing the project. Ultimately, the team finished the renovation on schedule and for $300,000 under the original quote — paying HPM’s fee twice over and creating a lasting relationship with the owner.